TELIC
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Telic · Gauteng, working nationwide

Operational softwarefor growing SouthAfrican businesses.

We connect the systems you have, automate the admin nobody enjoys and build the tools your team is missing.

Purpose-built. Connected end to end.

Connected systems. One version of the truth.

Somewhere around thirty staff, the spreadsheets stop coping and the workarounds become the work. We connect the systems you have, automate the admin nobody enjoys and build the tools your team is missing.

For distributors, manufacturers, logistics companies, retailers and professional-service businesses that have outgrown disconnected tools.

A no-obligation conversation, read and answered by the founder. We'll tell you if custom software isn't the right answer.

One order, connected end to endExample with synthetic data
  1. Quote accepted09:12Customer approved quote Q-2291 online.
  2. Order created09:12SO-1042 created automatically from the quote.
  3. Stock checked09:13All 4 lines available; 1 line reserved from Midrand branch.
  4. Invoice prepared09:14Draft invoice posted to accounting for approval.
  5. Customer updated09:14Confirmation and expected delivery date emailed.
Two minutes, no re-typing, everyone looking at the same record.this used to take two days ↗

Sound familiar?

The warning signs are usually familiar. Painfully so.

None of these mean the business is badly run. They mean it grew. The tools didn't.

See what we'd look at first
  1. 01

    The same order gets typed in three times.

    Once into the quote, once into the order book, once into the accounting package. Nobody chose this. It just happened.

  2. 02

    Two spreadsheets, two versions of the truth.

    Sales says 47 open orders. Operations says 52. Both are right, depending on the tab.

  3. 03

    Managers find out at month-end.

    By the time the numbers arrive, the problem is three weeks old and the customer has already noticed.

  4. 04

    Approvals live in email and memory.

    "Did you see my message about the PO?" is a process. It just isn't a good one.

  5. 05

    The software was chosen for a smaller business.

    It fit at ten people. At thirty it decides how you work, instead of the other way round.

What this can improve

Fragmented, meet connected.

BeforeAfter
Order details typed into sales, ops and financeCaptured once. Flows everywhere it's needed.
Reports built by hand, arriving lateA live view of orders, stock and deliveries, every morning.
Supplier invoices keyed in from PDFsRead, checked by a person, posted automatically.
Approvals chased by email and memoryA workflow that asks the right person, with the paperwork attached.
Five tools that don't talk to each otherThe same five tools, now sharing one version of the truth.

Examples of common improvement areas, not promises. What actually improves depends on the business, its processes and the systems involved.

What we do

Three things we're good at. Usually all three at once.

We sell outcomes, not programming languages. Fewer manual steps, systems that talk, information you can trust.

All services

Custom business software

Build the right software

Operations platforms, portals, booking and inventory systems built around how your business actually runs.

  • Inventory and order management
  • Internal admin and customer portals
  • Operational dashboards
How this works

Automation & systems integration

Connect the systems you already have

Your CRM, accounting and stock tools exchanging information reliably, with the repetitive steps in between automated.

  • CRM, inventory and accounting sync
  • Approval and invoice workflows
  • Automated reporting
How this works

AI-powered business solutions

Apply AI where it creates measurable value

Document extraction, internal search and exception detection, always with a person reviewing before anything takes effect.

  • Invoice and document extraction
  • Knowledge assistants and search
  • AI-assisted reporting with review
How this works

How we use AI responsibly

AI that assists people, with a person in control.

Read our approach
  • AI assists people; it never silently makes a critical decision.
  • Outputs are reviewed before they enter business systems.
  • Confidence indicators show reviewers what to check.
  • Every decision is logged, and the manual path keeps working.
TELIC

Independent.
Engineering-led.
Purpose-built.

One engineer. One accountable partner.
TelicFounder & Software Engineer

Who you'd be working with

Hello. There's one of me, and that's the point.

Telic is an independent consultancy run by one software engineer. The person you explain your business to in the first call is the person who designs the solution and writes the code. No account managers, no hand-offs, no "let me check with the team."

IndependentNo licences to sell you, no preferred vendor. Advice based on fit.
Engineering-ledFull-stack development, integrations, dashboards and Python-based AI applications.
NationwideBased in Gauteng, working remotely with SMEs across South Africa.

How we work

Nothing gets built until we understand the business.

Sometimes that understanding ends with "you don't need software for this." We'll say so. It's cheaper for you and better for our reputation.

The full engagement process
  1. step 1

    Discover

    We meet your team and map how work actually moves, including the bits that live in people's heads.

  2. step 2

    Assess

    We work out which fixes deliver the most value, and which existing tools are worth keeping.

  3. step 3

    Design

    Scope, approach, timeline and a realistic estimate, in writing, before anything is built.

  4. step 4

    Implement

    Build, integrate, secure, test. Then train the team and hand over properly.

  5. step 5

    Improve

    Keep it reliable and extend it as the business grows, under a clear agreement.

Not sure what the solution is? That is exactly where the conversation starts.

Tell us what's slowing the business down, in your own words. You'll get an honest read on whether technology is the answer and what the first step would be. No deck, no pitch.

Discuss your challenge

Telic · Information

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